What does this privacy policy cover?
Your privacy is extremely important to Dubai Property Mart. We are committed to protecting your Personal Data (as that term is defined further below). We want to be transparent with you about how we collect and use your Personal Data in making our website and mobile applications ("Platform") available to you and tell you about your privacy rights and how the law protects you.
This Privacy Policy aims to give you information on how Dubai Property Mart collects and processes your Personal Data through your use of this Platform.
By using the Platform, you agree to the collection, use and transfer of your Personal Data as set out in this Privacy Policy.
Aggregated data
We also collect, use and share ‘aggregated data’, such as statistical or demographic data for a number of purposes. Aggregated data may be derived from your Personal Data, but once in aggregated form it will no longer constitute Personal Data as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Behavioural Data to calculate the percentage of users accessing a specific Platform feature. However, if we combine or connect aggregated data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.
Special categories of personal data
We do not knowingly collect any ‘special categories of personal data’ about you (this includes, for example, details about your race or ethnicity, religious or philosophical beliefs, political opinions, information about your health, genetic and/or biometric data, and information about criminal offences and convictions).
We advise you not to share any of that data with us (for example, through our support chat function) or other users of the Platform (for example, through the user-to-user chat function). However, should you choose to share such data with us or other users of the Platform, you consent to us processing such data in accordance with this Privacy Policy.
What happens if you refuse to provide necessary Personal Data?
You do not have to provide any Personal Data to us. However, where we need to process your Personal Data either to grant you access to the Platform or to comply with applicable law, and you fail to provide that Personal Data when requested, we may not be able to provide you access to the Platform. For example, we need your email address in order to register your account on the Platform.
Personal data we collect from other sources
In addition to the Personal Data that we collect directly from you (as described in the section immediately above this one), we also collect certain of your Personal Data from third party sources. These sources are set out in the table below.
|
Third Party Source |
Categories of Personal Data |
|
Social media platforms |
· Identity Data · Contact Data |
|
Our affiliates |
· Identity Data · Contact Data · Marketing Data |
|
Analytics providers |
· Behavioural Data · Technical Data |
|
Advertisers |
· Behavioural Data · Technical Data |
How we use your personal data and why?
We will only use your Personal Data for the purposes for which we collected it as listed below, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will update this Privacy Policy and we will explain the legal basis which allows us to do so (please refer to the ‘Changes to this Privacy Policy’ section further below).
What is our ‘legal basis’ for processing your Personal Data?
In respect of each of the purposes for which we use your Personal Data, applicable privacy laws require us to ensure that we have a ‘legal basis’ for that use. Most commonly, we will rely on one of the following legal bases:
· Where we need to process your Personal Data to meet our contractual obligations to you (for example, to provide you access to the Platform) (“Contractual Necessity”).
· Where we need to process your Personal Data to comply with our legal or regulatory obligations (“Compliance with Law”).
· Where we have your consent to process your Personal Data for a specific purpose (“Consent”).
We have set out below, in a table format, the legal bases we rely on when processing your Personal Data.
Your rights in relation to your personal data
Your rights
Under some circumstances, you may have certain rights in relation to your Personal Data. For example, you may have the right to:
· Request access to your Personal Data. This allows you to receive a copy of the Personal Data we hold about you, and to check that we are lawfully processing it.
· Request the correction of your Personal Data. This allows you to ask for any incomplete or inaccurate information we hold about you to be corrected.
· Request the erasure of your Personal Data. This allows you to ask us to delete or remove your Personal Data from our systems where there is no good reason for us to continue processing it.
· Object to the processing of your Personal Data. This allows you to object to our processing of your Personal Data for a specific purpose (for example, for marketing purposes).
· Request the transfer of your Personal Data. This allows you to request the transfer of your Personal Data in a structured, commonly-used, machine-readable format, either to you or to a third party designated by you.
· Withdraw your Consent. This right only exists where we are relying on your Consent to process your Personal Data. If you withdraw your Consent, we may not be able to provide you with access to the certain features of our Platform. We will advise you if this is the case at the time you withdraw your Consent.
Please note that not all of the rights listed above may be available to you, and some rights may only be exercisable in specific circumstances.
How to exercise your rights?
If you want to exercise any of the rights described above, please contact us.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that your Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month of receipt. Occasionally, it may take us longer than a month if your request is particularly complex or if you have made a number of requests. In this case, we will notify you and keep you updated.
Although we will typically not charge a fee for exercising your rights described above, we reserve the right to charge a reasonable fee in some circumstances (for example, if your request is unreasonable or if you submit an excessive number of requests).
Complaints
If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us. We will reply to your complaint as soon as we can.
If you are unsatisfied with our response to any issue that you raise with us, you may have the right to submit a complaint to the data protection authority in your jurisdiction.
Marketing communications
You can ask us to stop sending you marketing messages at any time by logging in to the Platform and checking or unchecking relevant boxes to adjust your marketing preferences, or by following the ‘Unsubscribe ’ link included at the bottom of any marketing email you receive from us.
Our policy on minors
This Platform is not intended to be used by minors, and we do not actively monitor the age of our users.
However, if you become aware that a minor has been using the Platform in breach of this restriction, please contact us if you would like us to remove their Personal Data from our systems.
Third party links
This Platform may include links to third party websites and applications. Clicking on those links will take you off-Platform and may allow third parties to collect or share your Personal Data. We do not control these third party websites and applications and are not responsible for their privacy practices. When you leave our Platform, we encourage you to read the privacy policy of every website and application you visit.
Changes to this privacy policy
We reserve the right to update this Privacy Policy at any time, with or without notice to you.
Where that is the case, we will update this page to display the revised Privacy Policy and may also under certain circumstances notify you (for example, by email).
Any revisions to this Privacy Policy will be effective immediately once posted on this page.
